PRIVACY & DATA PROTECTION
Your information is handled responsibly.
This notice explains how Guide Export uses information submitted through guideexports.com.
Information we collect
When you send a commercial inquiry, we may receive your name, company, business email, phone or WhatsApp number, requested product, quantity, destination, preferred trade term and any additional details you provide.
How we use it
We use this information to assess your requirement, contact you about the inquiry, prepare sourcing or commercial responses, coordinate documentation and improve our services. We do not sell your personal information.
Storage and protection
Inquiry data is stored in our protected management system and is accessible only for legitimate business administration. We apply reasonable technical and organizational safeguards, while no internet service can guarantee absolute security.
Sharing
We may share the minimum necessary commercial information with relevant suppliers, logistics providers, inspectors or professional advisers when required to evaluate or execute your request. We may also disclose information where legally required.
Retention and your choices
We retain inquiry records for as long as reasonably needed for commercial follow-up, compliance and business records. You may ask us to correct or delete your personal information, subject to legal and contractual retention requirements.
Contact
For a privacy request, email [email protected] and include “Privacy Request” in the subject line.
Last updated: 14 September 2026
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